Support

Need help with Starshooter? Email support@starshooter.app.

Lost progress or Moonbeams

Sign in to Game Center (iPhone) or Google Play Games (Android) on the new phone. Then open the game. Your progress and Moonbeams come back from our server.

A purchase did not arrive

Keep the game open on a working connection for one minute. The game sends the purchase to our server again. If the Moonbeams still do not arrive, email us with the date of the purchase. Do not send your card details.

Refunds

Apple and Google handle refunds. On iPhone, go to reportaproblem.apple.com. On Android, use Google Play's order history.

Delete your data

Email privacy@starshooter.app. See the Privacy Policy for details.